FAQ

Upload your rota using the 'Not supported' drop down. It'll take a couple of days to support your rota, but it doesn't cost anything.
In fact, if yours is the first rota for your company, you get everything for free. Including any future stuff we do. For as long as we're trading.

This is THE most asked question.
Is your claim (not the rebate) less than £2500? - Just use form P87, submit it online with your spreadsheet.
If you didn't file a self-assessment - file it online and include your spreadsheet - the £100 fine is worth it.
If you DID file a self-assessment, you have a year to amend it online, include your spreadsheet.
If you can't amend it because it's past the date, write an Overpayment Relief Claim letter and send it with your spreadsheet.
If in doubt look at my 'How to Claim' page (opens in new tab).

No.
For me to do that I need to be registered to help you, and I would be personally liable if you tell porky pies on your claim.
That's why people that do it charge far more than me, because of the risk.

7.5% of your rebate due.

I'm afraid not.
You're getting an HMRC compliant spreadsheet with thousands of trips and all the mileage worked out for you from your rota,
and you can see the rebate you're entitled to and what I'll charge before you decide if it's worth paying.
That's £112.50 for everything you need to get a £1500 rebate with zero effort.
Or £7.50 to get £100 back.
Imagine how long that'll take you in hours and times it by minimum wage.
If you're unsure - try calculating the first month, or week, or shop around, then decide whether to use the service.
We want you to be happy with what you're paying.

If you're not claiming your first and last journeys to and from home it doesn't really matter.
If you ARE claiming them, just should add all postcodes and move dates for the period you're claiming for.
That way HMRC won't come knocking to say you've claimed too much.

If you viewed the data and the spreadsheet was available to you, I'm afraid not.
You can upload as many rotas as you want, for free, to see if it's worth it before you buy the calculations and
the spreadsheet, but once you've bought any given time frame, the spreadsheet is yours to use straight away.
That means that even distance selling regulations can't help because you will have 'consumed' the product. Sorry.

Yes.
If I mess up. If the software messes up. Good luck with that.
Not if you mess up though, that's on you.

Your number is just your unique username - and we only use it to tie your rota data to an account and for 2-factor authentication.
We don't store any other identifiable information like your name, address or DOB or anything else, so the number can't be tied internally to anything else identifiable.
That's deliberate. We want the service to be as frictionless as possible.
All addresses (yours and rota addresses) are stored as geocentric postcodes too, with no numbers or identifiable coordinates.
So even if we were to have a data breach, all information is generalised. See our Privacy section for full information.